PhoenixCTI has established successful relationships with a carefully selected group of alliances. We work closely with these partners to ensure our clients continually receive the highest levels of service and performance. We continually seek the latest and the best of the current technologies for our clients so we may offer the best possible solutions.
August 2010 - PhoenixCTI.com Revamped
PhoenixCTI has revamped its online presence to better support our customers as they begin using newer portal products such as iPod, smartphones and other available tablet devices. Our web project reorganized content based on feedback we have received over the past couple years and represents our desire to satisfy customer needs in an ongoing basis. Please feel free to submit any comments to our web master at WebInfo@PhoenixCTI.com Any input is appreciated.
April 2010 - Convergys ODVA
PhoenixCTI has partnered with Convergys’ to provide a platform-independent On-Demand Voice Authentication (ODVA) solution. Details
January 2009 - Were Movin`
With a tight economy in mind PhoenixCTI has made the move to our new Austin Bluffs location in order to reduce costs keeping us as competitive in our marketplace.
August 2006 - Intervoice partnership
"The joining of Intervoice and Edify will bring unmatched expertise in providing customers with award-winning, standards-based automated information solutions," said Bob Ritchey, President and CEO of Intervoice. "Each company has achieved market success and profitability. We are both highly respected in this industry, making this a very positive combination for our joint customers and partners. We intend to accelerate the delivery of multi-channel solutions that measurably enhance customer satisfaction, creating customers for life."
Feel free to contact PhoenixCTI if you would like additional information on any of these news items.
For older news please check out our News Archive.