Past Alliances.

PhoenixCTI has been in business for over a decade and thus has had past partners that no longer provide current technologies or have changed business approaches so that we no longer rely upon them for ongoing deployments. We still remain aware of these companies in hopes of a resurgence in their particular sphere of technology. We maintain these contacts to continue to offer the best possible solutions.

HigherGround Inc. is a premier software developer of call recording, data integration and reporting tools. These solutions are designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability. HigherGround applications are used by call centers as well as by organizations in public safety, financial services, healthcare, government and many other industries.  If you would like more information Click Here.

A premium provider of Customer Interaction Management (CIM) solutions. Talisma enables companies to deliver a truly exceptional customer experience through multiple communication channels, a powerful knowledgebase, and an advanced interaction routing system.  If you would like more information Click Here.

Knowledge such as phone numbers, addresses, names, or virtually any data, can be linked to exclusive real-time data sources and updated from the stream of transactions flowing through the TARGUSinfo network. All without relying on traditional static data sources, which can be painfully out-of-date.  If you would like more information Click Here.

Serves the reseller channel as a source for converged communications and computer telephony integration solutions. A sales unit of international specialty technology distributor, ScanSource, Inc., Paracon is committed to providing best-of-breed products and value-added services to resellers in North America.  If you would like more information Click Here.

Part of the Windows Server System™, Microsoft Speech Server (MSS) is a Web-based, speech-enabled interactive voice response and multimodal application solutions platform. MSS allows companies to deploy DTMF or speech-recognition based interactive voice response applications using ASP.NET development languages. As a Speech Application Language Tags (SALT)-based solution, Speech Server follows the Web application deployment model, using an ASP.NET-based Web server as the application server.  If you would like more information Click Here.