History of Phoenix Computer Technologies Inc.

Since it was founded in May 2000, PhoenixCTI has centered its focus on engineering, delivering on its mission 'To develop long-term automation solutions that provide maximum Return On Investment {ROI} and operational efficiencies for customers.' PhoenixCTI entered into its partnership with Convergys Corporation in June of 2000, adding agreements with NMS, Workscape, Nuance, and others shortly thereafter.

PhoenixCTI has deployed multiple solutions for Fortune 1000 companies like Humana and Delta Dental, and in November of 2002, was selected by Group Voyagers, Inc. -- the largest escorted travel company in the world -- to implement a major call center and customer relationship management initiative. PhoenixCTI deployed the initial solution for Group Voyagers in less than three months. This is just one of many success stories we will be happy to share with you.

As a value-added reseller, PhoenixCTI is committed to investing in the platforms it supports and making our innovations available to you. In the last few years alone, PhoenixCTI has released a significant line of solutions, including:

  • RCS Residental Care System
  • PhoenixNAVIGATOR
  • PhoenixSUPPORT
  • PhoenixADVANTAGE
  • PhoenixSENTINEL
  • PhoenixTRAIN
  • PhoenixSURVEY
  • PhoenixKABOOM
  • PhoenixATTENDANT

With more solutions coming available every quarter, and with new technologies being tested and integrated on an ongoing basis, PhoenixCTI is vastly superior to other consulting firms in terms of commitment to successful client solutions.